A new report blasts the Texas agency that oversees dentists and hygienists, finding that its databases are replete with sloppy errors, that information reported to the public is flawed and that its new $118,000 enforcement system is “not fully functional or reliable.”
The Texas State Board of Dental Examiners plans to buy a new automated system for $644,000 to address some of the problems found in the audit released this week.
A skeptical-sounding report by the State Auditor’s Office noted that “Given the difficulties the agency has had in the past in designing, implementing, and maintaining automated systems, it will be imperative that the agency use a systematic process for installing, customizing, testing, and implementing the new system to ensure that the existing problems do not occur in the new system.”