Wal-Mart is the world’s largest company by revenue in 2015 and the largest non-governmental employer. It is also thought to be the most frequently sued private personal injury claims defendant in the country.
Due to the amount of lawsuits Wal-Mart faces, it has set up a subsidiary company named Claims Management Inc. to act as a third party insurance adjuster. The subsidiary manages, values, and tracks claims against the parent company. It handles all aspects of the process including getting information from the victims and attempting to get recorded statements. The subsidiary sometimes makes a victim feel like they are dealing with a third party who might treat them more fairly. However, it is important to keep in mind that the subsidiary is ultimately serving the interests of the parent company, Wal-Mart.
Filing a personal injury lawsuit against Wal-Mart can be tougher than filing a lawsuit against an insurance company. Most large corporations tend to settle a case quickly to either avoid high legal fees or avoid a public relations nightmare that might come along with litigation. However, Wal-Mart for the most part does not care about either. Wal-Mart tends to fight personal injury lawsuits harder than an insurance company would. Wal-Mart aggressively challenges personal injury lawsuits even when it makes economic sense to settle the claim. This is probably to discourage the filing of lawsuits.